This Limited Warranty applies to physical goods, and only for physical goods, purchased Formbar Limited (the "Physical Goods").
What does this limited warranty cover?
This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period.
During the Warranty Period, Formbar Limited will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.
What will we do to correct problems?
Formbar Limited will either repair or replace the Product at no charge, using new or refurbished replacement parts or products depending on what is the most appropriate solution.
How long does the coverage last?
The Warranty Period for Physical Goods purchased from Formbar Limited is 1 year from the date of purchase.
A replacement Physical Good or part assumes the remaining warranty of the original Physical Good or 180 days from the date of replacement or repair, whichever is longer.
What does this limited warranty not cover?
This Limited Warranty does not cover any problem that is caused by conditions, malfunctions or damage not resulting from defects in material or workmanship.
What do you have to do?
To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you.
Telephone: 01235 850368
Email: info@fombar.co.uk
Unwanted Items:
We are happy to accept returns of our products as long as they are in an unused condition and you let us know about your intention to return the products within 7 days of delivery.
We charge a 10% re-stocking fee with a minimum charge of £20.
We charge for collection of the products by our courier. This will be charged at cost.
If you prefer you can return the goods yourself to our warehouse, please call or email us for the address. The re-stocking fee will still apply.
We will credit your account when the goods are received back to our warehouse in saleable condition.
If the products are branded with approved artwork then we may be unable to take them back into stock. If you have a concern please call us to discuss, we will always be fair and transparent in our decisions.
Damaged Items:
If you have received any items damaged we accept full responsibility. If the packaging is damaged please sign it as such with the courier so we can claim through them for the damage in transit. We will either arrange to collect and replace your goods or if appropriate send in our maintenance crew to mend the damage.
Our standard policy is 3 orders paid through proforma invoice and then a customer can apply for a credit account.
In the case of the NHS, Schools and large corporates that are only able to order with a purchase order system then we will accept and despatch the orders.
All credit decisions are at our Managing Directors discretion.
We make every effort to ship within 48 hours of receiving an order. For the majority of the UK all boxed consignments are despatched on a next day courier service and larger orders are palletised and shipped on a 48 hour service. For orders that meet certain thresholds in volume and weight we use dedicated vehicles. We can ship worldwide but depending on the delivery address the time frame does vary.
All carriage is charged at cost, we believe in honest carriage rates through which we do not make a profit. We will always make every effort to make you aware of the cost of shipping when the order is placed.
A cookie is a very small piece of information that a website stores to save and collect basic information. Many cookies are essential to the operation of our website, for example to allow you to make a purchase or create an account with us. Cookies on our site are also used to customise certain areas of content just for you, and to make your browsing experience more efficient and faster.
Cookies on our website are used for the following purposes
The cookies our website uses do not collect any sensitive information such as your name, address, email address, or any other contact details.
The cookies this website uses are:
Cookie |
Name |
Purpose |
Google Analytics |
_utma |
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout. |
To fully disable cookies on our website, you will need to change the settings in your website browser.
Full instructions for all browsers can be found at http://www.aboutcookies.org/default.aspx?page=1
This cookie policy does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.
At Formbar Limited we are committed to protecting and respecting your privacy. This policy explains how, when and why we collect personal information and how we use it and keep it secure.
We are Formbar Limited our registered address is 26 Newlands, Didcot, OXON, OX11 8PY telephone number is 01235 850368.
For general enquiries, please email sales@formbar.co.uk
When customers purchase from us, we collect their name, postal address, contact phone numbers, email addresses. Any payment information is stored securely and deleted as soon as the transaction has been completed.
When customers make enquiries on our website or in person, we collect their name, address, email address and phone number, which is added onto our client database.
We collect email addresses so that we can send out occasional emails to keep you in touch.
To enable Formbar Limited to send you occasional emails also, brochures and tickets to events by post.
We will never share your details with any third party for marketing purposes.
We store all client information on our secure database which is password protected, which is backed up to an encrypted, password protected cloud storage system.
Your data will be kept securely until you notify us that you no longer wish to receive our communications.
You are able to discuss the data we hold on you at any time by contacting us on 01235 850368 or via email at sales@formbar.co.uk.
We are committed to ensuring the accuracy of your information, if you change any details that we hold, please notify us by either phone on 01235 850368, email: sales@formbar.co.uk or write to us at Formbar Limited, 53 Causewayhead, Penzance TR18 2SS
You have the right to determine whether or not you wish to receive information from us. If you do not wish to receive communications from us by post or email, please notify us in writing at:
Formbar Limited
Willow Barn
Manor Farm Courtyard
Main Street
West Hagbourne
OX11 0ND
Or by email: sales@formbar.co.uk or telephone us on 01235 850368. You can of course unsubscribe at any time to our marketing emails.
If you would like us to delete all your contact information, please contact us by email: sales@formbar.co.uk or telephone us on 01235 850368.
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Formbar Limited's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term 'Formbar Limited' or 'us' or 'we' refers to the owner of the website whose registered office is Formbar Limited, 26 Newlands, Didcot, OXON, OX11 8PY.
The term 'you' refers to the user or viewer of our website. The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
This website uses cookies to monitor browsing preferences. For full information on cookies click here.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
